Refund policy

Return & Refund Policy

Thank you for supporting Overtime Society HI.

All products are produced in limited quantities and handled with care. Please review product descriptions and sizing information carefully before placing your order.

Returns & Exchanges

Due to the limited nature of our releases, we do not accept returns or exchanges for:

- Incorrect size selection

- Change of mind

- Buyer’s remorse

All sales are considered final unless otherwise stated.

Incorrect or Damaged Items

If you receive an item that is damaged, defective, or incorrect, please contact us within 7 days of delivery.

Please include:

- Your order number

- Photos of the item

- A brief description of the issue

If the issue is determined to be our error, we will work with you to provide a replacement, exchange, or store credit.

If we shipped the wrong item or wrong size, we will make it right at no additional cost to you.

Pre-Orders

Pre-order items are produced specifically for each release. Once production has begun, pre-orders cannot be canceled or refunded.

Estimated production and fulfillment timelines will be provided on the product page when applicable.

Shipping

Overtime Society HI is not responsible for:

- Shipping delays caused by carriers

- Lost or stolen packages marked as delivered

- Orders shipped to incorrectly entered addresses

Please verify your shipping information before submitting your order.

Contact Us

For any questions regarding your order, please contact us at:

overtimesocietyhi@gmail.com

 

We appreciate your support and will always do our best to ensure you have a positive experience with Overtime Society HI.